SERVICES / SITE RELIABILITY & OBSERVABILITY

Observability & reliability you can act on.

Dashboards teams actually use and alerts that mean something, built on Grafana, Prometheus, Azure Monitor, and Amazon CloudWatch.

Talk to us about observability ↗

Sound familiar?

Most teams don't lack data. They lack signal.

You hear about outages from users

Problems are found by customers, not by monitoring.

Alert fatigue

So many noisy alerts that the important ones get ignored.

Dashboards nobody trusts

Dozens of dashboards, duplicated and out of date, with no clear owner.

What we deliver

Dashboards

Grafana dashboards organized by team, built around golden signals: latency, traffic, errors, saturation.

Actionable alerting

Alert rules with clear thresholds, routing, and runbooks, not noise.

Metrics & logs

Azure Monitor, Log Analytics, Amazon CloudWatch, and Prometheus wired together.

Dashboards as code

Versioned dashboards and alert rules deployed through pipelines.

Capacity & health

Disk, memory, and capacity alerting before things fill up.

Reliability practices

SLOs, incident reviews, and on-call improvements.

How an engagement runs

01 / ASSESS

Signals

What you have, what's missing, what's noise.

02 / DESIGN

Model

Golden signals, owners, and alert policy.

03 / BUILD

Instrument

Dashboards and alerts, as code.

04 / TUNE

Improve

Reduce noise and hand over.

Example: Production observability and fleet alerting

Work our team delivered in a previous role. Client name withheld.

Challenge

Limited visibility across QA and production, and disk issues found only after they caused problems.

What we did

Built and organized 200+ Grafana dashboards by team, and rolled out disk-capacity alerting across a 20+ VM production fleet.

Result

Alerting caught about a dozen production drives close to full before they caused outages.

Common questions

Which tools do you work with?

Grafana, Prometheus, Azure Monitor and Log Analytics, and Amazon CloudWatch.

Can you clean up what we already have?

Yes. Many engagements start by consolidating duplicate dashboards and cutting alert noise.

Can you work alongside our team or MSP?

Yes: as project consulting, contract engineering, or white-label delivery for MSPs and consultancies.

Do you work with clients outside Chicago?

Yes. We work remotely with clients across the United States, using secure, delegated access to your cloud environments.

Want to know about problems before your users do?

Tell us about your monitoring today, and we'll suggest a starting point.

Talk to us about observability ↗